Reference

How we protect your account and payments

Q: Can I request a download of my personal information?

Yes. Email support@togel98.app with your account username and request a data export. We'll send you a file containing your registration details, payment history, gameplay logs and cookies within 5 business days. This is your right under data protection law.

Q: What should I do if I think my account data has been compromised?

Log out immediately and contact live chat or email support@togel98.app right away. We'll review your login history, reset your password and check for unusual withdrawals. Enable two-factor authentication in your Account Settings afterward for added security.

When you open an account on togel 98, we keep your personal information and payment details secure.

Account securityPayment confidentialityData retention clarity

Explore Lobby Read FAQ

Information we gather and why

togel 98 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we ask for your name, email, phone number and date of birth to verify your account. We store your banking details securely only to process deposits and withdrawals through DANA, OVO, GoPay, QRIS and bank transfers. Your device information—browser type, IP address and

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location—helps us detect fraud and keep your session safe. We track your gameplay activity to personalise your lobby and comply with local regulations where applicable. All this data depends on local law compliance. Your cookies and login tokens remain encrypted on our servers and are never
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shared with third parties without your consent.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to contact us about your privacy

Live chat Open your account menu, scroll to Help, and start a chat. Our team in Semarang responds within 2 hours during operating hours. Ask about your stored data, request account corrections or deletion, and get answers about how we handle your information.

Email support Send privacy inquiries to [email protected]. Include your account username and describe what data you want to access or modify. We reply within 24 hours with full details about your personal information on file.

Account settings Log in, go to Profile > Privacy Settings, and manage your preferences directly. You can update your phone number, email and notification choices instantly without contacting support. All changes are logged for your security.

SECURITY & CONTROL

What we do to earn your trust

Data encryption

Every deposit via DANA, OVO, GoPay and QRIS is transmitted over HTTPS encryption. Your banking credentials and withdrawal requests are stored in encrypted vaults that only our payment team can access with multi-factor authentication.

Cookie transparency

We use functional cookies to keep you logged in and analytical cookies to understand how you use the lobby. You can disable non-essential cookies in your browser settings without losing account access or payment functionality.

Account security checks

When you withdraw funds, we verify your identity by matching your registered phone number and email. Unusual login attempts trigger a security alert to your phone. You can enable two-factor authentication in Account Settings for extra protection.

Data retention limits

We keep your account data for as long as your account is active. Closed accounts are archived for 3 years for regulatory compliance, then deleted. Your payment records are retained only as long as required by local banking law.

Third-party boundaries

We never sell your name, email or gaming history to advertisers or other platforms. Payment processors like DANA, OVO, GoPay and QRIS see only the transaction amount and your registered phone number, not your gameplay data.

Update your information

Go to Profile > Personal Details to change your email, phone or address in real time. Data corrections take effect immediately on your account. Request a copy of all your stored data by emailing [email protected] with your username.

Your privacy questions answered

When you close your account, your gameplay history and login records are immediately flagged as inactive. Your banking details are securely deleted within 7 days. We keep anonymised transaction records for 3 years to comply with local regulations, then permanently delete them.

Yes. Email [email protected] with your account username and request a data export. We'll send you a file containing your registration details, payment history, gameplay logs and cookies within 5 business days. This is your right under data protection law.

We never store your full banking credentials on our servers. When you deposit, your payment app handles the transaction directly. We only retain the last 4 digits and transaction reference for your records. All transfers are encrypted end-to-end.

No. Your account information, gambling activity and payment history are never shared with other platforms. We only pass transaction data to DANA, OVO, GoPay or QRIS for processing deposits and withdrawals where local law permits.

Session cookies expire when you log out. Preference cookies (like your language setting) stay for 1 year. You can clear all cookies in your browser settings at any time without losing account access. Analytics cookies are anonymised and stored for 90 days.

Log out immediately and contact live chat or email [email protected] right away. We'll review your login history, reset your password and check for unusual withdrawals. Enable two-factor authentication in your Account Settings afterward for added security.

Yes. Go to Profile > Account Settings > Close Account, or email [email protected] to request permanent deletion. We remove active account data immediately. Transaction records for regulatory compliance are kept anonymised for 3 years, then deleted.

How we protect your account and payments

How to contact us about your privacy

What we do to earn your trust

Data encryption

Cookie transparency

Account security checks

Data retention limits

Third-party boundaries

Update your information

Your privacy questions answered

01 What happens to my data if I close my account?

02 Can I request a download of my personal information?

03 How do you protect my DANA, OVO, GoPay and QRIS details?

04 Do you share my data with other gaming sites or apps?

05 How long do you keep cookies on my device?

06 What should I do if I think my account data has been compromised?

07 Can you delete my account and all my data permanently?

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